Among the facilities on offer to pilgrims are:
- Daily celebrations of Mass and the Divine Office, and the Sacrament of Reconciliation on request
- Talks on Saint Jude and the Carmelite way of life by friars and lay people
- The use of the Shrine area, parish church, Carmel Hall (parish hall), Saint Jude Welcome Centre (which can accommodate about 150 people with a small kitchenette), and the Brother Anthony McGreal room (which can accommodate 50 people and has tea-making facilities available)
- Toilets (with disabled access)
- Kitchen facilities (please note there is no café)
- Repository alongside the Shrine offering gifts and souvenirs
- Shrine Information Centre - a permanent display on the history of the Shrine
We welcome parish and other groups, but coach access to Tanners Street is limited (pilgrims can make the short walk from the adjoining street). Though rooted in the Roman Catholic tradition, we welcome pilgrims of different Christian denominations and other faiths.
If you provide good notice, our Chaplain Fr Brendan Grady is usually able to welcome pilgrims and celebrate Mass on the day, but if a priest is leading your pilgrimage, Fr Brendan will welcome you and get things set up for you. The community here are also on hand to welcome pilgrims. Individuals and pilgrimage groups are advised to contact the Shrine Office ahead of their visit to ensure that their needs can be met. Pilgrimage groups will receive a pilgrimage form to fill in before we can confirming the book. We do not ask for any payment, but a donation would be appreciated. ALL WELCOME.
Pilgrims celebrate the Eucharist in the Welcome Centre